TravelLink

  • What is TravelLink?

    TravelLink is an online foreign currency ordering tool which allows you to order Foreign Currency banknotes and in some cases Travellers Cheques to be be delivered to your office.

    When you move to Commercial Banking Online you'll notice a few differences compared with LloydsLink Online.

    What’s changed?

    Take a look at the key differences in the table below.

    Difference Lloydslink Online Commercial Banking Online
    £2,000 Sterling limit The limit existed but did not always apply. The limit will always apply.
    Dual Approval Users can create and approve their own orders. Users can create and approve their own orders. Dual Approval is also available.
    Billing cycle Billing is made at the time of the order. Billing is made at the end of the month (or at the end of the billing cycle).
    Order approval Orders are approved with a password. Orders are approved with a card, card reader and PIN.
    Login Login with a password. Login with card, card reader and PIN.
    Order screen Sterling orders are made on a different screen. Sterling and currency orders are made on the same screen.
    Delivery addresses Delivery addresses are shown at the start. Delivery addresses are shown later in the order.

    The exchange rate given by Commercial Banking Online TravelLink at the point of placing the order is the exchange rate that you will receive.

    How will I find TravelLink in Commercial Banking Online.

    What do I need to do?

    Before you move to Commercial Banking Online;

    • Cancel any future-dated orders - You will not have access to TravelLink during the dual access period.

    When you have full access to Commercial Banking Online;

    • Set up TravelLink - only users on Commercial Banking Online Who did not move across. These will be users who did not have cash management or payments permission on LloydsLink Online. Please speak to your relationship or client manager for support.
    • Assign all TravelLink users a TravelLink role.
    • Set up and new addresses needed for TravelLink. This is done by completing an amendment form; please speak to your relationship or client manager for support. All addresses registered on LloydsLink Online TravelLink before your move will be transfered to Commercial Banking Online TravelLink.

    Need more help? Take a look at the Commercial Banking Online Support Center.

Lloyds Bank plc. Registered office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at www.fca.org.uk under the Firm Registration Number 119278.

We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all Business customers will be covered.