Financial Institutions Sentiment Survey

Date: 18-09-2019


This interactive report provides exclusive insight into key topics such as the UK economic outlook and sentiment of UK financial services; how firms are dealing with the latest major regulatory, technological and sustainable finance challenges that lie ahead and the UK’s changing trading relationships.

By clicking on the panel above you can navigate your way through the full research quickly and easily.

More than 100 senior decision makers at global banks, insurers, investors and more have contributed, sharing their views on the issues shaping the sector in the last year - and which will set the agenda in 2020 and beyond.

Watch our Managing Director, Head of Financial Institutions, Robina Barker Bennett discuss some of the key insights with Sibos TV.

The topics covered include:

Outlook for the UK economy and financial sector

The research identifies a focus on investing in growth and innovation, despite concerns about the outlook for the sector and the wider economy.

As in last year's survey, the UK's changing relationship with the EU remains the biggest perceived risk to firms, and while more than half now believe they are ready for a no-deal exit, the rest are relying on a transition period to complete preparations.

Cybersecurity and the future of fintech

Firms are exploring the transformative potential of innovative fintech technologies, including data science, artificial intelligence and virtual reality.

They are investing to boost their productivity and develop more personalised products and services, and they are ramping up cybersecurity in response to an increase in cyberattacks on financial firms last year.

Sustainability and social purpose

The research found firms’ investment in sustainable assets is being driven by management teams in response to growing consumer demand for products such as green funds.

And it found nine in ten executives believe financial services firms should have a clear social purpose to contribute to society, beyond maximising total returns to shareholders.

For a more detailed look at the research, click on the panel at the top of the page.

Back to top

We take cybersecurity seriously and we’re working with leading authorities to support our customers to understand and manage their exposure to potential cyber-attacks.

Find out more

Funding from Lloyds Bank can support a broad range of investments in sustainable business – from small improvements in environmental impact, right through to large-scale renewable energy infrastructure.

Find out more

Our global specialist financial institutions team works with some of the biggest banks and financial institutions around the world.

Find out more

Important legal information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at