• I want to log in to Commercial Banking Online

    Before you can log in and use Commercial Banking Online, you first need to activate your Commercial Banking Online user account.

    Logging in to Commercial Banking Online is simple. All you need do is go to Commercial Banking Online, follow the on-screen instructions and have your Security device and Security card PIN ready to authenticate your identity.

    1. Display the Commercial Banking Online Login screen.

    2. Enter your username. - If you’ve forgotten your username, you can request a username reminder to be sent to you.
    3. Enter your password. - If you’ve forgotten your password, please contact your Administrator and ask them to reset your password. If you’re a Primary Administrator, please call the Commercial Banking Online Helpdesk.
    4. Click Login to authenticate your identity and complete your login.

    Once you have authenticated your identity, you’ll be logged in to Commercial Banking Online.

    • If your password has recently been reset or has expired, we will ask you to change your password before completing your login.
    • If your Telephony PIN has recently been reset, we will ask you to change your Telephony PIN before completing your login.
    • If you recently changed your Commercial Banking Online registered email address, we will ask you to verify your new email address before completing your login.

    When you have finished using Commercial Banking Online, remember to log out.

Lloyds Bank plc. Registered office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at www.fca.org.uk under the Firm Registration Number 119278.

We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. Lloyds Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. (Please note that due to the schemes’ eligibility criteria not all Lloyds Bank business customers will be covered by these schemes.)