• I want to log in to Commercial Banking Online

    Before you can log in and use Commercial Banking Online, you first need to activate your Commercial Banking Online user account.

    Logging in to Commercial Banking Online is simple. All you need do is go to Commercial Banking Online, follow the on-screen instructions and have your Security device and Security card PIN ready to authenticate your identity.

    1. Display the Commercial Banking Online Login screen.


    2. Enter your username. - If you’ve forgotten your username, you can request a username reminder to be sent to you.
    3. Enter your password. - If you’ve forgotten your password, click 'Forgotten your password?' on the login screen. We'll ask you to confirm your identity, then you'll be able to enter a new password.
    4. Click Login to authenticate your identity and complete your login.

    Once you have authenticated your identity, you’ll be logged in to Commercial Banking Online.

    • If your password has recently been reset or has expired, we will ask you to change your password before completing your login.
    • If your Telephony PIN has recently been reset, we will ask you to change your Telephony PIN before completing your login.
    • If you recently changed your Commercial Banking Online registered email address, we will ask you to verify your new email address before completing your login.

    When you have finished using Commercial Banking Online, remember to log out.

Important legal information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com