• I've not received my username reminder

    Username reminders are displayed onscreen. To view your username click on the Forgotten your username? link on the login screen and complete the online form to confirm your identity.

    Select Continue and your username will be displayed onscreen.

    Select Go back to login and your username will prepopulate the username field.

    If you don’t know your registered Commercial Banking Online email address, please contact your Administrator for more help.

Lloyds Bank plc. Registered office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at www.fca.org.uk under the Firm Registration Number 119278.

We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. Lloyds Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. (Please note that due to the schemes’ eligibility criteria not all Lloyds Bank business customers will be covered by these schemes.)