• Getting to know Commercial Banking Online

    Roles – what are they?

    A role is a list of permissions set up by an administrator. It controls the functions and data a user can see and do on Commercial Banking Online, like being able to:

    • Create payments.
    • Approve payments.
    • Run reports and export data.
    • Do admin tasks.

    All users must be given a role to be able to use Commercial Banking Online. Users can be given more than one role, and a role can be given to more than one user.

    Find out more about roles on Commercial Banking Online.

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    Roles - How to set up roles and assign a role to a user.

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  • What’s changed?

    To see what's different In Commercial Banking Online, choose your current or old banking platform below.

    Corporate Online

     

    Corporate Online

    Commercial Banking Online

    What this means for you

    Permissions

    Are given to the user and managed in the ‘User Profile’.

    Are given to a role. The role is then given to a user or more than one user.

    You may have more roles than users. Review the roles assigned to your users when you have access to Commercial Banking Online.

    Role volume

    Users can have multiple permissions. 

    Users can have multiple roles.

    You may have more roles than users. Review the roles assigned to your users when you have access to Commercial Banking Online.

    Restricted users

    Users can be restricted to only making payments to beneficiaries in the beneficiary library.

    Permissions to make payments to beneficiaries are assigned to the role, managed in the ‘Global settings’ at a payment, list, and import level.

    Two otherwise identical users will be migrated to two different roles on Commercial Banking Online if one user has restricted settings.

    Restricted templates

    Users have access to either shared or personal templates. Shared are accessible by all users and personal templates are only seen by the user that created them.

    Access to restricted templates are managed in data entitlements of the Role, in which view, edit and delete permissions apply to all templates.

    Two otherwise identical users would be migrated to two different roles on Commercial Banking Online to allow for access to personal templates.

    Payment type permissions

    All payment types can have different account access permissions.

    All payments permissions are managed through Roles on Commercial Banking Online. Within a role BACs and Faster Payments can have access to independent templates of accounts; all other payment types will have access to the same list of accounts.

    A user with different account access to different payment types (excluding BACs & Faster Payments) will be given multiple roles on Commercial Banking Online in order to replicate the same permissions.

    Audit users

    The administrator has audit permissions.

    Audit permissions are set up and managed by setting up a role and assigning to a user. There are multiple pre-defined Audit roles.

    An administrator might find themselves with an Audit Role when there had not been a specific auditor role in Corporate Online.

    Self-approval of a payment

    Users are able to approve a payment they make, if they have the ‘Creator can Authorise’ permission.

    The ‘approve own’ setting can be assigned to a role for certain payment types and up to set values.

    Payment self-approval is mapped across to Commercial Banking Online, but is managed in a different place on the new platform.

    Merging payment types

    There are multiple payment types, e.g. BACS Single & BACS Multiple, that individual users had create or approve permissions for.

    Payment types are merged, e.g. there is only one BACS payment type.

    Payment permissions are granted to the payment type (e.g. BACS), if a user had those permissions for one of the merged payment types in Corporate Online.

     

    The table shows which payment types merge in Commercial Banking Online and how limits will map across. Batch limits only apply to BACS payments.

    COL

    COL Limit

    Commercial Banking Online Instruction Limit

    Commercial Banking Online Batch Limit

    Commercial Banking Online

    BACS Single

    £1.3m

    £1.3m

    £2.5m

    BACS

    BACS Multiple

    £2.5m

    International MM

    £0.05m

    £0.1m

    n/a

    International

    International - Live Rate

    £0.1m

    Basic Euro

    £0.2m

    £0.2m

    n/a

    Euro

    Basic Euro - Live Rate

    £0.1m

    IATs Debit

    £3.0m

    £3.0m

    n/a

    Transfer

    IATs Credit

    £2.5m

    What this means for you

    You may find you have more roles than users, as users can have more than one role.

    Before you move to the new site, and within the dual access period, please take time to look at the roles your users have and make any changes.

    If you need to change any user permissions, please do so no later than four weeks before your dual access period begins.

    We've put some guides and links below to help you make any changes.

    Before your move

    When you can use both platforms.

    • Check what’s different on the new site
    • Make sure user permissions are correct on your current platform.
    • Make any changes to user permissions 4 weeks before you can use Commercial Banking Online.
    • If you need to, lower the number of roles to be created on the new site by completing certain actions on your current platform.
     
    • See how user permissions have been moved into roles given to your users on the new site.
    • Users should check they can still get to the same accounts and reports, and that they can create and approve the same payments.
     

    Need some help?

    The guides below can help you with your move to Commercial Banking Online.

    Lloydslink Online

    Corporate Online

    How to review user permissions (PDF)
    How to decrease the number of roles (PDF)

    How to review user permissions (PDF)
    How to decrease the number of roles (PDF)

    Commercial Banking Online

    How to review your roles in Commercial Banking Online (PDF)
    How to create a role
    How to amend a role

Lloyds Bank plc. Registered office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at www.fca.org.uk under the Firm Registration Number 119278.

We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all Business customers will be covered.