Stay safe online with our security tips
In the UK, over 40% of businesses have experienced fraud attempts. Our security advice tells you what to look out for, with some real-life examples. Our security tips are summarised below.
Think before you click
Your vigilance is the best defence against malicious software and fraud attempts.
Be aware – we will never:
We will never phone or email you asking for your full password, PIN or reader codes, or ask you to transfer money to a ‘safe’ account. Refer to 'common scams' to understand how fraudsters attempt to get this information.
Emails and links
Be cautious about opening any unsolicited emails and don’t click on any links or attachments. We will never email you a link or an attachment which takes you straight to a log in page. Send any suspicious emails to emailscams@lloydsbanking.com.
Protect your PC
If your PC is not protected, fraudsters can access your online data. Make sure your computer is protected with security software which is regularly updated. Refer to 'common scams' for how to recognise malicious software.
Your card and reader
Keep your card and reader in a safe place and never write down or share your password or PIN. We will never ask you to use the RESPOND button on your reader at log in.
Protect your payments
You should have at least two payment approvers in place where possible – four eyes are better than two. Check your beneficiary details before creating and approving each payment, and check when you’re notified of a change in supplier details. Refer to 'protecting yourself and your organisation'.
More on top tips
We're here to help
If you have any concerns about unusual messages at login, phone calls or emails which appear to come from the bank, or any other suspicious activity, please contact our helpdesk on the number below (Get in touch). If you are reporting a suspicious call, please use a different phone-line, as the line on which you received the call may be compromised.