• Guidance: how to update inter-account transfer payment templates on Corporate Online

    Updating inter-account transfer payment templates

    Please click here to find out how to update a payment template in Corporate Online.

    Step by step guide

    Corporate Online

    If you want this payment template to be automatically moved to Commercial Banking Online, you may need to make changes to the following: (1) Debit Account Number (2) Credit Account Number

    inter-account transfer

    Figure 1. Changes to be made to an inter-account transfer payment template

    Number (see screenshot)

    Field name in Corporate Online

    Change to this field in Commercial Banking Online

    Impact

    Action required

    1

    Debit Account

    A mandatory field to contain the sort code and account number of the account that is being debited.

    The debit account must be an open Lloyds Banking Group account.

    The payment template will not move over if the sort code and account number are not populated.

    Ensure the sort code and account number are populated with an open Lloyds Banking Group account.

    2

    Credit Account Number

    A mandatory field that should contain the sort code and account number of the account that is being credited.

    The credit account must be an open Lloyds Banking Group account.

    The payment template will not move over if the sort code and account number are not populated.

    Ensure the sort code and account number are populated with an open Lloyds Banking Group account.

    3

    Amount

    The amount can have a maximum of two digits after the decimal point.

    If there are more than two digits after the decimal point, the value will be rounded up to two decimal digits.

    If you require an amount in the template, make sure that it has a maximum of two digits after the decimal point.

    4

    Reference

    This field will be used to populate two separate areas on Commercial Banking Online:

    1. The Debit Account Statement Reference. This will appear on your statement and cannot exceed 16 characters.
    2. The Beneficiary Statement Reference where the field length restriction is 35 characters.
     

    Content will be truncated after the first 16 characters for the Debit Account Statement Reference.

    Ensure the field is populated. Reduce the Debit Account Statement Reference field to 16 characters or fewer if you don’t want it to be truncated.

    Any changes you make will also be reflected on the Beneficiary Statement Reference.

Important legal information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com