• Guidance: amend a beneficiary

    Amending a beneficiary

    Please click here to find out how to amend a beneficiary.

    Will my beneficiaries automatically be moved over to Commercial Banking Online?

    Corporate Online

    There are 3 reasons why your existing beneficiaries may not be automatically moved over to Commercial Banking Online, they are:

     

    1. A field is now mandatory on Commercial Banking Online. This field must be populated and saved for the beneficiary to be automatically moved to Commercial Banking Online 
    2. A populated field now has specific criteria e.g. sort codes must be 6 characters rather than the current format 
    3. Existing data may fail validation checks e.g. beneficiary sort code and account numbers must pass checks which ensure the account details are valid. 

     

    We have produced a guide for each beneficiary type which explains the changes you can make to ensure your beneficiaries are automatically moved over to Commercial Banking Online.

    Please ensure future beneficiaries meet the criteria outlined in the guides below.

Important legal information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com