TravelLink Explained

  • What are the cut-off times to approve an order?

    Order status Cut-off time Note
    Entered Approve the order before the cut-off time (15:00 GMT) for next day delivery You can approve orders in an Entered status and which have not passed the cut-off time for next day delivery
    Entered Approve the order post cut-off time (15:00 GMT) for next day delivery If you have an order in an Entered status but you try to approve it pass the cut-off time for next day delivery then you will not be able to approve the order.
    Any status except Entered N/A Orders with a status of anything other than Entered cannot be approved


    What are the available Order statuses?

    Status Description
    Entered The order has been created but not approved, the order will not be processed until it has been approved.
    Approved The order has been approved and will be submitted to the bank to be processed. If there are several days between order Approved and Delivery Date then the order will remain in the Approved status for several days.
    Bank Received The Bank has received the order submitted via TravelLink. The status will not update from Approved to Bank Received until the day before the Delivery Date. If the order is approved the day before Delivery Date then the status will update quickly from Approved to Bank Received.
    Bank Rejected The Bank has rejected the order. Please contact the Help Desk 0808 202 1390
    Processed TravelEx have received and completed the order and the order has been received at the Delivery address on the order.
    Rejected TravelEx have not been able to process the order and the order has been rejected.
    Expired If an order has not been approved by the 3pm cut-off then the order will automatically expire.


    What are the available Currencies?

    Code Currency Form of currency
    AED UAE DIRAM  
    AUD AUSTRALIAN DOLLAR Bank notes and Traveller’s Cheques
    BBD BARBADOS DOLLAR Banknotes
    BGN BULGARIAN NEW LEV Banknotes
    BHD BAHRAINI DINAR Banknotes
    BND BRUNEI DOLLAR Banknotes
    BRL BRAZILIAN REAL Banknotes
    CAD CANADIAN DOLLAR Bank notes and Traveller’s Cheques
    CHF SWISS FRANC Banknotes
    CLP CHILEAN PESO Banknotes
    CNY CHINESE YUAN Banknotes
    CRC COSTA RICAN COLON Banknotes
    CZK CZECH REP KORUNA Banknotes
    DKK DANISH KRONE Banknotes
    DOP DOMINICAN REP PESO Banknotes
    EUR EURO Bank notes and Traveller’s Cheques
    FJD FIJI DOLLAR Banknotes
    GBP GREAT BRITISH POUND Banknotes
    HKD HONG KONG DOLLAR Banknotes
    HRK CROATIAN KUNA Banknotes
    HUF HUNGARIAN FORINT Banknotes
    IDR INDONESIAN RUPIAH Banknotes
    ILS ISRAELI SHEKEL Banknotes
    JMD JAMAICAN DOLLAR Banknotes
    JOD JORDANIAN DINAR Banknotes
    JPY JAPANESE YEN Banknotes and Traveller’s Cheques
    KES KENYA SHILLING Banknotes
    KRW SOUTH KOREAN WON Banknotes
    KWD KUWAIT DINARS Banknotes
    KYD CAYMAN IS DOLLAR Banknotes
    MUR MAURITIUS RUPEE Banknotes
    MXN MEXICAN NEW PESO Banknotes
    MYR MALAYSIAN RINGGIT Banknotes
    NOK NORWEGIAN KRONER Banknotes
    NZD NEW ZEALAND DOLLAR Banknotes
    OMR OMANI RIAL Banknotes
    PEN PERUVIAN NUEVOS Banknotes
    PGK PAPUA NEW GUINEAN KIN Banknotes
    PHP PHILIPPINE PESO Banknotes
    PLN POLISH ZLOTY Banknotes
    QAR QATARI RIAL Banknotes
    RUB RUSSIAN ROUBLES Banknotes
    SAR SAUDI RIYAL Banknotes
    SEK SWEDISH KRONA Banknotes
    SGD SINGAPORE DOLLAR Banknotes
    THB THAI BAHT Banknotes
    TRY TURKISH LIRA Banknotes
    TTD TRIN TOB DOLLAR Banknotes
    TWD NEW TAIWAN DOLLAR Banknotes
    USD UNITED STATES DOLLAR Bank notes and Traveller’s Cheques
    XCD EAST CARIBBEAN $ Banknotes
    ZAR SOUTH AFRICAN RAND Banknotes

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Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

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