How to approve a TravelLink order

  • If a TravelLink order is due to be delivered the next day, it must be approved by 3pm. After this, its status will change to ‘Expired’ and the order will be cancelled.

    If an order has a delivery date 2 or more days in advance, it needs to be approved by 3pm the working day before.

    You must be assigned a role with the right permissions to approve a TravelLink order.

    Step 1

    Click ‘TravelLink’. This will take you to ‘View orders’.

    Approve an order

    Find the order you want to approve. To see more details about the order, click on the order row.

    Step 2

    Tick the box next to the order and click the ‘Approve’ button at the top. You can tick more than one to approve multiple orders at the same time.

    Approve an order 1

How helpful is the information on this page?

Important legal information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at