• What are reports?
  • How to run a report
  • Information Reporting Reports
  • Payment Reports
  • Administration Reports
  • Audit Reports

What are reports?

  • On Commercial Banking Online, there’s a range of reports to help you to manage your accounts. Some reports are like bank statements and show the amount, date and type of each transaction. Other reports let you look at your accounts in more detail.

    Reports come in four groups:

    • Information Reporting Reports - for balances, debits and credits.
    • Payment Reports - for payment activity.
    • Administration Reports - to look at your security, permissions and other settings.
    • Audit Reports - to see how your business uses Commercial Banking Online.
  • What are Reports?

  • Which report should I use?

    Use Information Reporting Reports if you want an overview of your account like a bank statement. Running Balance and Balance and Transaction Reports are the most popular in this group as they show what’s paid in and paid out.

    In the Running Balance Report you can see credits and debits in a single column and in the Balance and Transaction Report they are split into separate columns.

    The guide below shows you what details you can get from the most commonly used reports in this group.

      Running Balance Report Balance and Transaction Report Transaction Detail Report Transaction Report Transaction Daily View Report Cash Position Report Account Statement Report Daily Closing Balance  Report
    Separate columns for debits and credits              
    View transactions across all accounts    
    Check receipt of funds    
    View all credits and debits from previous day    
    View credits and debits for today    
    View transaction history    
    Reconciliations by date period -previous day/specific period    
    View advice information              
    View opening and closing balance  
    Print and keep locally
    View all payments to specific recipiant    
    Only view transactions              
    View separate page by each day            
    View current days cash position balance              
    Summary of closing balances for accounts and total debits and credits              

How to run a report

  • To find out how to run reports, tips on running them quickly follow the simple steps below or watch the How to Run Reports video.

    You can find even more information around how to filter, export, print and manage reports in the types of reports tabs above.

  • Running Reports

  • Light bulb

    If you choose the right report and filter for the accounts and date range you want, you’ll get the information you need much faster.


    Step 1

    Step 1

    Select report - choose the report you need and click on the actions arrow at the left hand side.

    Step 2

    Step 2

    Name your report - the system will ask you to name your report and provide a description. Please give it a name that is easy to remember.

    You can share this report with other users, all users will see it on the All Saved Filters view but only those with access to the accounts will be able to run the report using the choices you have set.

    Step 3

    Step 3

    Choose the date range - you should use the date descriptions when saving a report. This means every time you run a report it will be updated. If you choose to save a report for yesterday and today, it will give you the information for yesterday and today every time you run it. By choosing a specific date range, such as 10-11 July, your report will only ever show you transactions for that date.

    Step 4

    Step 4

    Select the account(s) - choose the Account Group or Account Numbers you want to have in the report.

    Step 5

    Step 5

    Save - click Save at the bottom of the screen. The system will now save your report with the choices you’ve made. You can view the report and see the saved filter in both your All Saved Filters view and in the Report Management screen.

    Other options

    Other Options

    Some reports let you choose other options, such as viewing only debits or credits.

Information Reporting Reports

  • Find help on viewing account reports in Commercial Banking Online. Create account information reports to monitor your organisation’s account activity. Save a filtered report view that you can re-use and export or print reports for reference and review.

    To get you quickly to the reports you use most frequently, the default view when you access Reporting will be Statement Reports.  This view includes the Running Balance Report (for debits and credits in one column) and the Balance and Transaction Report (for separate debit and credit columns) which we recommend as both provide opening and closing balances, debits and credits applied to the account and the full reporting period date range.

    Please follow the steps for I want to create an information reporting report and select either the Running Balance Report or the Balance and Transaction Report then select the account(s) and date range you wish to run the report for.



  • Information reporting reports explained

    • Icon question mark blue

      Here are the most popular help topics about information reporting reports.

    Payment Reports

    • Payment Reports explained

      • Icon question mark blue

        Here are the most popular help topics about payment reports.

      Administration Reports

      • Administration Reports explained

        • Icon question mark blue

          Here are the most popular help topics about administration reports.

        Audit Reports

        • Find help on viewing audit reports in Commercial Banking Online. Create audit reports to monitor how your organisation’s Commercial Banking Online service is being used. Export or print reports for reference and review.

        • Audit reports explained

          • Icon question mark blue

            Here are the most popular help topics about audit reports.

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