I want to delete a beneficiary

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    For your security, we recommend dual approval of changes to the Beneficiary Library and regular checks that no unauthorised changes have been made.

    1. Either select Payments > Beneficiary library or click Beneficiary library on the Payment Management screen to display the Beneficiary Library screen.
    2. To delete a single beneficiary, you can click Down arrow in the beneficiary’s row and select Delete from the pop-up menu displayed.
      To delete multiple beneficiaries at the same time, tick the ones you want to delete in the beneficiaries list and click Delete.
      You can review the details of a beneficiary before deciding whether to delete them by double clicking on the beneficiary’s row.  You can then delete them by clicking Delete at the bottom of the screen or choose Close to return to the Beneficiary Library screen. 
    3. A message is displayed asking if you’re sure you want to delete the beneficiary. Click Yes.  
    4. A message is displayed to confirm your deletion. Click Close to close the message and return to the Beneficiary Library screen. 

    You can also delete any Beneficary Record that has not been active for more than 25 months by clicking Delete Stale Records.

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