I want to import beneficiaries

  • To import your beneficiaries into Commercial Banking Online you will need to upload using a correctly formatted CSV file. Once you have completed the CSV follow the steps below to upload it into your Beneficiary Library.


    Download the CSV Template for Beneficiary Import. 

    1. Either select Payments > Beneficiary library or click Beneficiary library on the Payment Management screen to display the Beneficiary Library screen.

    2. Click Import at the bottom of the screen to search for and select the CSV file to be imported.
    3. On the File Import Section screen, click Browse to search for and select the import CSV.
    4. Select Import to start importing your beneficiaries.
    5. A pop-up will confirm the File Name, File Size and Job ID, click the X in the top right-hand corner to close. The file import will continue to run in the background.
    6. You can find out if your import was successful in the File Import History. The report will also contain any details of any errors encountered when uploading the file.
    7. Once your file has successfully imported into Commercial Banking Online you will see one or multiple new records in the Beneficiary Library screen.

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