I want to request a username reminder

  • If you’ve forgotten your username, you can request a username reminder to be sent to you.

    1. Display the Commercial Banking Online Login screen.


    2. Click Forgotten username? to display the Forgotten Username screen.

    3. Enter the email address you use for Commercial Banking Online.
      You must enter your Commercial Banking Online registered email address or you will not receive a reminder of your username. If you’ve forgotten this email address, please contact your Administrator for more help. If you’re a Primary Administrator, please call the Commercial Banking Online helpdesk.
    4. Click Submit. Once you receive your reminder, you can log in to Commercial Banking Online.

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Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.