View additional information relating to an item

  • This icon will bring up details of any changes made to the item by the Collecting Participant.

    1. Click on the 'Other' icon
    2. To remove the details click on the arrow to the right of the details.

    View additional information relating to an item

    This section will include instances of the following flags / indicators:

    • Amount corrected
    • Account corrected
    • Sort code corrected
    • Serial corrected
    • Item reject code found
    • No pay reason code found
    • Adjustment reason found
    • Duplicate item flag found

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Important legal information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at