What entitlements do I need to update in the pre-defined Roles?

  • To get you up and running quickly, Commercial Banking Online comes with a set of pre-defined Roles.





    • AUDIT

    • ADMIN

    Actions to be taken:

    • The ADMIN and AUDIT Roles do not need to be updated.

    • All other roles need to have accounts assigned before users are able to fully use Commercial Banking Online.

    - if you are on a Votes approval method these roles need to have limits set if the role can only approve up to a limit.
    - if you are on a Panels approval method the limits can be set within the role or set under the panel management section or both.

    When modifying role you should:

    - Ensure it meets the requirements of your organisation.

    - Control the accounts and templates the Role has access to by setting the Data Permissions in the Payments tab.

    If you are updating the role we recommend you copy the role and update the copy.


    Assigning bank accounts

    Roles requiring bank accounts to be assigned:


    If the Role should be able to access:

    - Bank Account(s) for Bacs/Faster Payment,
    - Bank Account(s) for all Payment Types – excluding Bacs/Faster Payment, then select All next to the appropriate Data Permission.

    If the role has access to selected Accounts then use the Select option which will open a new window.



    Tick the box next to the account you want to grant access to and click Select to move it to the Selected Accounts box. You can remove a selected account by ticking the box next to them and click Deselect.

    Assigning Votes (for Votes Clients), Assigning Limits, Approve Own and Auto-Approve

    Roles requiring updates:


    Click Global Payment Settings to display entitlements for the Role.



    Number of Votes (Votes Clients Only ) - set the Number of votes the payment receives when approved by the Role (this option will be greyed out with a number 1 in the box if your organisation uses panels).

    Instruction limit - Set the Instruction Limit that a user within the Role can approve in a single payment. Leave blank if there is no limit (unlimited).

    Batch limit - Set the Batch limit on the total amount that a Bacs payment can credit to multiple beneficiaries. Leave blank if there is no limit.

    Daily limit - Set the Daily Limit that a user within the Role can approve in a day, this will be blank if there is no limit.

    Approve Own - Set Approve Own to allow a user within the Role to create and approve a payment. For your security, and to help protect against fraud, we recommend this is only enabled where you have two or more approvers for each payment.

    Auto Approve - Set Auto Approve to allow a user within the Role to create and approve a payment as soon as it is submitted for approval. If you create multiple payments this option will require an approval code for each individual payment, rather than being able to batch approve.

    All instruction and approval options selected under the Global Payments setting will feed through to each payment type and method in the Role.

    If any of the instructions are different for a specific payment type then update the instructions in the payment type.

    To make any further amendments to the entitlements go to Data Permissions and Entitlements

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