I can't create or modify a Role

  • First, check with another Administrator to see if they can create or modify a Role on their Role Maintenance screen. If they can create or modify the Role and you can’t, you may not have the appropriate Role assigned to you to take action on payments and cash management Roles.

    If you believe you should be able to create or modify Roles, please contact your Primary Administrator. If you are a Primary Administrator, please contact the Commercial Banking Online Helpdesk

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Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com