Open Banking

  • What is Open Banking?
  • How do I share my account information?
  • How do I make a payment with Open Banking?
  • How do I see which data I’m sharing?
  • How do I give a user Open Banking access?
  • How do I stop sharing data?

What is Open Banking?

  • What is Open Banking?

    Open Banking lets you securely share information about your accounts with third party providers (TPPs). This means you can view your accounts and in some cases make payments through other companies’ websites, as long as they have your consent.

    Companies that are registered for Open Banking are responsible for how they use your data. Make sure you read the TPP’s privacy policy to understand what happens to the information you share.

    How does Open Banking work with Commercial Banking Online?

    When you choose to share data or make a payment through another provider, you will be transferred to our secure site to log on and give your consent.

    You do not need to share your logon details with third party providers and no data will be shared without your consent.

    To share account data or make a payment through a TPP, users must be assigned a role that has the relevant Open Banking permissions.

    You will be able to view which data is being shared and choose to stop sharing at any time.

How do I share my account information?

  • How do I share my account information?

    Step 1

    To share your account information, you’ll need to start the process on the third party provider’s (TPP’s) website. Then you’ll be transferred to our secure Commercial Banking Online site to log on.

    To share data, users need to be assigned a role with the relevant Open Banking permissions.

    lloyds bank secure gateway

    confirm your identity

    Step 2

    Once you’ve confirmed your identity you can choose which accounts you would like to share with the TPP.

    choose accounts

    Step 3

    To confirm, use the Identify option on your card reader you’ll then be transferred back to the TPP and data sharing will be in place.

    You can change your mind at any time. Here’s how to stop sharing your data.

How do I make a payment with Open Banking?

  • How do I make a payment with Open Banking?

    Some third party providers (TPP's) let you make payments through their websites. You can make Inter-Account Transfers, Bacs, CHAPS and Faster Payments using Open banking.

    To make a payment through Open Banking, users need to be assigned a role with the relevant permissions.

    Step 1

    After requesting a payment on the TPP’s website, you will be transferred to our secure site.

    transfering to auth

    Step 2

    You’ll then see the details of the payment you’ve requested and be asked to log on to authorise it.

    lloyds bank secure payments

    Step 3

    Log on using your username, password and card reader. Then select the account you want to make the payment from.

    you are paying

    Step 4

    You’ll see a summary of the payment for you to review. To confirm, use the sign + (Plus) option on your card reader.

    The payment will be authorised. You will then be logged out of Commercial Banking Online and returned to the TPP’s website.

How do I see which data I’m sharing?

  • How do I see which data I’m sharing?

    This option is not currently available – please contact the Commercial Banking Helpdesk who can provide this information

    Step 1

    To view the account data you are sharing with third party providers (TPPs), hover over the Administration tab and select Open Banking management.

    administration

    Step 2

    You’ll see a list of the companies you’re currently sharing data with and the companies you’ve shared with in the past.

    current sharing

     

    past sharing

    Select the dropdown arrows to view more details about the data you’re sharing. You’ll see the account number, sort code and other account information, the date you started sharing and the date the sharing is due to expire. You will also see which users have consented to share the data.

    You need to consent to share data every 90 days or the service will expire. This is done through the TPP.

    account details

How do I give a user Open Banking access?

  • How do I give a user Open Banking access?

    Users can only use Open Banking services if they have been assigned a role with Open Banking permissions. You can either create a new role or add these permissions to an existing role.

    Step 1

    Hover over the Administration tab, then hover over Roles and select Role maintenance.

    role maintenance

    Step 2

    To create a new role, select Create Role. Give it a name and a description, then select Save and Continue.

    To add Open Banking permissions to an existing role, select the role you want to update and continue to the next step.

    create a role

    Step 3

    To allow a user to share account data:

    Select the Information Reporting tab. Next to Data Permissions Bank Account(s): Open Banking, choose your preferred option then click Save.

    data permissions

    To allow a user to make payments via a third party provider:

    Select the Payments tab. For each payment type you want to allow, tick the Open Banking option and your preferred Create and Approve options, then select Save.

    You can make Inter-Account Transfers, Bacs, CHAPS and Faster Payments through Open banking.

    payments

    Step 4

    To add users to the new or updated role, hover over the Administration tab. Select Users, then Manage users. From the dropdown menu next to the user’s name, select Edit user.

    Under Assigned user role, tick the role you want to add. Then click Save changes.

How do I stop sharing data?

  • How do I stop sharing data?

    You can contact the online helpdesk or follow the steps below.

    Step 1

    Hover over the Administration tab and select Open banking management.

    open banking management

    Step 2

    Under Current Sharing, find the company you want to stop sharing data with and click the dropdown arrow.

    Step 3

    Select Stop sharing.

    stop sharing

    You’ll be asked if you definitely want to stop sharing your data. Click Confirm.

    are you sure

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Important legal information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com