I want to change a bank account's client settings

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    Payment Settings
    If users require the ability to modify e.g. cancel payments within Commercial banking Online after creation, in addition to the role having this functionality enabled, the Payment Settings within Client ID settings must be enabled.


    If the Allow modification post-submit of Freeform Payments, Templates or Imported Payments tick box is selected, only a user with the edit/modify entitlement within a role will be able to modify a payment post creation (i.e. before approval). If selected a warning message will be displayed


    If the tick box is not selected this will not allow modification even if the role has the edit/modify entitlement checked.

    Client ID Settings

    Change a bank account's alternative currency settings

    If you’re a Primary Administrator and responsible for managing your organisation’s bank accounts, you can change the bank account's alternative currency settings and payment settings in Commercial Banking Online.

    1. From the Administration page, select Bank Account Settings then select Modify from the drop down option beside your Client ID.
    2. Scroll down the page to the Client ID Settings section.
    3. Select the Alternative and if required Secondary Alternative currencies using the currency look up tool.
    4. Once amended select Save, a message will be displayed confirming the amends to the Client ID Settings have been saved.

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Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com