I can't find an alert I'm looking for

  • First, check whether you’ve applied a list view to the Alert Settings or Role Alerts screen. Try selecting a different list view in the top right of the Alert Settings or Role Alerts screen.

    Alerts list view

    Next, check whether you have any filters applied to your alerts list to see if they’re restricting which alerts are displayed. Try removing all filters by clicking Clear Filter.

    If you’ve checked your list view and filters and you still can’t see the alert on the Alert Settings or Role Alerts screen, you may not have the appropriate Role assigned to you to see that alert. Please contact your Administrator for more help.

How helpful is the information on this page?

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.