Tower Family Healthcare

Date: 09-11-2018

Tagged as: Case StudyHealthcareLoans and Finance

Funding package for GP partnership will revolutionise care for 50,000 people in Lancashire

Six GP surgeries in Bury have completed one of the biggest mergers in the UK, coming together to create a single practice with 100 members of staff that will care for 50,000 patients.

Tower Family Healthcare says combining the practices means it will be able to improve the service it can offer patients, reduce waiting times and provide greater access to medical specialists across its four sites.

The efficiencies generated by the merger, which is supported by a six-figure property funding package from Lloyds Bank Commercial Banking, will also allow the practice to invest in staff development and new technology.

Investing in efficiency

Tower Family Healthcare was created by the merger of Greenmount Medical Centre, Spring Lane Surgery, Tottington Medical Practice and the Yacht, Waves and Anchor Minden Family Practices.

The surgery is now thought to be the largest in the country with all patient’s details stored on a single database.

"The merger will revolutionise the way we can support people across Bury, giving us the flexibility needed to offer a higher standard of care.”

Paul Massey, executive partner at Tower Family Healthcare

"As we develop cross-site working, our patients will be able to see a doctor with particular clinical specialties at any of our four sites, and we will be able to guarantee that people can secure a same-day appointment in urgent cases.

"Merging the surgeries has been a complex process, but the support that we received from the relationship team at Lloyds Bank has been phenomenal throughout.

"Not only did they arrange a property funding package that was exactly suited to our needs, but they were always on hand to act as a sounding board when we experienced challenges.”

Kate Salt, relationship manager at Lloyds Bank Commercial Banking, said: "Tower Family Healthcare is an innovative practice that has its patients’ needs at the heart of everything it does.

"GP surgeries need the correct support to help them expand and tackle new challenges. We provide the tailored guidance that enables healthcare businesses to prosper.”

Kate Salt, relationship manager at Lloyds Bank Commercial Banking

The highest standards of care

"Merging the sites will enable the practice to offer a more efficient service, ensuring that people across the area receive the highest possible standard of care.

"Our latest Healthcare Index has revealed that GPs confidence has risen over the past 12 months, and nearly three quarters expect the average surgery to have more 10,000 patients in the next five years.

Lending is subject to status.

Important legal information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com (opens in new window)