• What is mentoring?


    Whether you're starting up, taking your business to the next level or just need a sounding board, an enterprise mentor can offer you the support and guidance you need to develop your business.
    This guide looks at:

    How mentoring can help your business

    Independent, trained mentors can provide unbiased, friendly support in areas such as international trade, sustainability and marketing - as well as in financial matters.

    Mentoring has helped thousands of businesses reach their specific goals:

    • 95% of people found working with a mentor to be good for their confidence and motivation to succeed
    • Start-ups have a 1 in 4 better chance of surviving and thriving over three years if they have a mentor
    • 87% of people said that they were more likely to continue in business over the longer term after their experience with mentoring

    Source: BVM report

    How we're helping

    Companies across the UK have pledged people and time to help mentor small and medium-sized enterprises.

    At Lloyds Bank we've pledged 20,000 hours of our time and more trained volunteers than any other organisation*. We also have an exceptional breadth of mentors from across the company - from senior management to specialist finance departments.

    What help can you expect from your mentor?

    An enterprise mentor normally has extensive business experience or is knowledgeable in a particular business area, such as finance or marketing. A mentor will act as a trusted confidant over a flexible period of time.

    If you are thinking of finding an enterprise mentor, you should be clear on what you can expect from them.

    Your mentor will:

    • Offer an outside perspective on both you and your business.
    • Listen, in confidence, to any concerns about your business.
    • Help you by sharing their own experience of both failure and success.
    • Give friendly, unbiased support and guidance, as well as honest and constructive feedback.
    • Act as a sounding board for ideas.
    • Help you with decision-making by suggesting alternatives based on personal experience.
    • Provide contacts and networks to further your personal and business development.
    • Offer ongoing support and encouragement.

    Your mentor will not:

    • Give specific technical business guidance, which you'd normally get from an expert business adviser.
    • Take responsibility for the success of the business away from you, the business owner.
    • Provide a training service
    • Act as a counselling service.


    Mentorsme is recognised as a national portal that can put you in touch with quality-assured, independent mentoring organisations across the UK.

    1. Enter your location and business's stage of development on the mentorsme website, choose a mentoring organisation from the list and get in touch.
    2. Your chosen organisation will discuss your needs with you and find the right mentor from their extensive network, which includes Lloyds Bank mentors.
    3. Once you've been assigned a mentor, how you use them is up to you:
    • Your mentor can be available for as much as one day a month and can continue to give you support for up to a year.
    • Meetings can be face to face, over the phone or by email - depending on what you need and what works best for you.

    Whatever your business needs, your mentor's main goal is to build a lasting, trusted relationship in order to help you start, run or grow your business successfully.

    Find out more at mentorsme

    *Correct as of 09/10/2013

  • While all reasonable care has been taken to ensure that the information in this guide is correct, no liability is accepted by Lloyds Bank for any loss or damage caused to any person relying on any statement or omission in this business guide. This guide is provided for information only and should not be relied on as offering advice for any set of circumstances and specific advice should always be sought in each instance. When using these services your agreement will be with the relevant third party and their terms and conditions will apply.

    Lloyds Bank shall not be responsible or liable to you for any failure by the third party to provide these services in relation to use by the third party of any confidential information supplied to them by you.

    Please note that any data sent via e-mail is not secure and could be read by others. Please be aware that there are certain circumstances where we are unable to accept e-mail instructions - for further information, please contact your relationship manager or business management team.

Important legal information

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Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com