The Lloyds Bank UK Business Digital Index measures the use of, and attitudes towards, digital technology among small businesses and charities. Now in its second year, this report highlights the progress which has been made since 2014’s survey but also demonstrates that some key challenges remain.
There is clearly some evidence of success, particularly in certain regions, in the development of digital maturity and there is also encouraging improvement in SMEs’ basic digital skills. However, there is still room to do more.
This year’s report also highlights that attitudes are still a barrier to doing more online, and that the charity sector in particular is being left behind in the adoption of digital.
It is clear there is a real opportunity to support charities in developing their digital capabilities, and to promote the benefits of digital to all SMEs in an increasingly global market place.
The survey was created in association with Accenture, as part of our commitment as founder partner of Go ON UK - the UK's Digital Skills Alliance. We hope the resulting insights will encourage digital leaders to promote the development of digital skills, and non-digital SMEs and charities to reassess the potential returns on digital investments. We welcome thinking, cooperation and action from SMEs and charities themselves and other interested parties to help drive progress.
Lloyds Bank UK Business Digital Index 2015
For more details, please download this report: