• I've not received my username reminder


    If you have requested a username reminder but did not receive it, you may have entered the wrong email address when making the request. You must enter your registered Commercial Banking Online email address. Please check your email address and request a username reminder again. If you have not added us to your safe sender list then the email may have been redirected to your junk email folder.

    If you are sure you have entered the correct email address or don’t know your registered Commercial Banking Online email address, please contact your Administrator for more help.

    If you are a Primary Administrator, please call the Commercial Banking Online helpdesk.

Lloyds Bank plc. Registered office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at www.fca.org.uk under the Firm Registration Number 119278.

We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. Lloyds Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. (Please note that due to the schemes’ eligibility criteria not all Lloyds Bank business customers will be covered by these schemes.)