• I want to request a username reminder

    If you’ve forgotten your username, you can request a username reminder to be sent to you.

    1. Display the Commercial Banking Online Login screen.

    2. Click Forgotten username? to display the Forgotten Username screen.


    3. Enter the email address you use for Commercial Banking Online.
      You must enter your Commercial Banking Online registered email address or you will not receive a reminder of your username. If you’ve forgotten this email address, please contact your Administrator for more help. If you’re a Primary Administrator, please call the Commercial Banking Online helpdesk.
    4. Click Submit. Once you receive your reminder, you can log in to Commercial Banking Online.

Lloyds Bank plc. Registered office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at www.fca.org.uk under the Firm Registration Number 119278.

We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. Lloyds Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. (Please note that due to the schemes’ eligibility criteria not all Lloyds Bank business customers will be covered by these schemes.)