• Guidance: changes to statement narratives for LloydsLink customers

    Last updated:  07  December  2015

    Some of the descriptions and transaction codes shown in the narrative of your statements will change on Commercial Banking Online.

    Transaction codes show the type of payment. They will be easier to understand and give greater detail about the transaction on Commercial Banking Online.

    If you automatically reconcile payments using transaction codes or narratives on LloydsLink you may need to make changes to your systems to incorporate the new codes and narratives on Commercial Banking Online.

    If you manually reconcile payments using narratives or transaction codes on LloydsLink you may need to review the changes to ensure you can recognise transactions correctly on Commercial Banking Online.


    Changes to Faster Payments narratives

    Debit narratives

    The ‘FPO’ reference on line one of the transaction narrative will no longer be used in Commercial Banking Online. All other narrative fields have remained the same.

    LloydsLink Faster Payments debit narrative  

    LloydsLink Faster Payments debit narrative

    Commercial Banking Online Faster Payments debit narrative  

    Commercial Banking Online Faster Payments debit narrative



    The transaction code for Faster Payments will change from ‘DR’ to ‘FASTER PAYMENT’.

    LloydsLink Faster Payments debit transaction code  

    LloydsLink Faster Payments debit transaction code

    Commercial Banking Online Faster Payments debit transaction code  

    Commercial Banking Online Faster Payments debit transaction code

    Credit narratives

    The ‘FPI’ reference on line one of the transaction narrative will no longer be used in Commercial Banking Online. All other narrative fields have remained the same.

    LloydsLink credit narrative  

    LloydsLink  credit narrative

    Commercial Banking Online credit narrative  

    Commercial Banking Online credit narrative



    The transaction code for Faster Payments will change from ‘CR’ to ‘FASTER PAYMENT’.

    LloydsLink Faster Payments credit transaction code  

    LloydsLink Faster Payments credit transaction code

    Commercial Banking Online Faster Payments credit transaction code  

    Commercial Banking Online Faster Payments credit transaction code

    Changes to Standing Order narratives

    Debit narratives

    The ‘SO’ reference on line one of the transaction narrative will no longer be used in Commercial Banking Online.
    All other narrative fields have remained the same.

    LloydsLink Standing Order debit narrative  

    LloydsLink Standing Order debit narrative

    Commercial Banking Standing Order debit narrative  

    Commercial Banking Standing Order debit narrative



    The transaction code for Standing Orders will change from ‘S/O’ to ‘STANDING ORDER’.

    LloydsLink Standing Order debit transaction code  

    LloydsLink Standing Order debit transaction code

    Commercial Banking Online Standing Order debit transaction code  

    Commercial Banking Online Standing Order debit transaction code

    Credit narratives

    The ‘FPI’ reference on line one of the transaction narrative will no longer be used in Commercial Banking Online. All other narrative fields have remained the same.

    LloydsLink Standing Order credit narrative  

    LloydsLink Standing Order credit narrative

    Commercial Banking Online Standing Order credit narrative  

    Commercial Banking Online Standing Order credit narrative



    The transaction code for Standing Orders will change from ‘S/O’ to ‘STANDING ORDER’.

    LloydsLink Standing Order credit transaction code  

    LloydsLink Standing Order credit transaction code

    Commercial Banking Online Standing Order credit transaction code  

    Commercial Banking Online Standing Order credit transaction code

    Credit transaction

    The ‘SO’ reference on line one of the transaction narrative will no longer be used in Commercial Banking Online. All other narrative fields have remained the same.

    LloydsLink Standing Order credit narrative  

    LloydsLink Standing Order credit transaction

    Commercial Banking Online Standing Order credit narrative  

    Commercial Banking Online Standing Order credit transaction



    The transaction code for Standing Orders will change from ‘S/O’ to ‘STANDING ORDER’.

    LloydsLink Standing Order credit transaction code  

    LloydsLink Standing Order credit transaction code

    Commercial Banking Online Standing Order credit transaction code  

    Commercial Banking Online Standing Order credit transaction code

    Changes to card / branch transactions

    ATM withdrawal

    The transaction code for ATM withdrawals will change from ‘DR’ to ‘ATM WITHDRAWAL’.

    LloydsLink ATM withdrawal transaction code  

    LloydsLink ATM withdrawal transaction code

    Commercial Banking Online ATM withdrawal transaction code  

    Commercial Banking Online ATM withdrawal transaction code

    Debit card payment

    The transaction code for debit card payments will change from ‘DR’ to ‘CARD TRANSACTION’.

    LloydsLink debit card payments transaction code  

    LloydsLink debit card payments transaction code

    Commercial Banking Online debit card payments transaction code  

    Commercial Banking Online debit card payments transaction code

    Changes to CHAPS narratives

    Debit narratives

    The ‘TFR’ and ‘Remitter Reference’ in the transaction narrative will no longer be used. A unique auto-generated reference will be shown in Commercial Banking Online. All other narrative fields have remained the same.

    LloydsLink CHAPS debit transaction narrative  

    LloydsLink CHAPS debit transaction narrative

    Commercial Banking Online CHAPS debit narrative  

    Commercial Banking Online CHAPS debit narrative



    The transaction code for CHAPS debits will change from ‘F/FLOW’ to ‘CHAPS PAYMENT.

    LloydsLink CHAPS debit transaction code  

    LloydsLink CHAPS debit transaction code

    Commercial Banking Online CHAPS debit transaction code  

    Commercial Banking Online CHAPS debit transaction code

    Credit narratives

    The ‘TFR’ reference on line one of the transaction will no longer be used. All other narrative fields have remained the same.

    LloydsLink CHAPS credit transaction narrative  

    LloydsLink CHAPS credit transaction narrative

    Commercial Banking Online CHAPS credit narrative  

    Commercial Banking Online CHAPS credit narrative



    The transaction code for CHAPS credits will change from ‘F/FLOW’ to ‘CHAPS or INTERNATIONAL’.

    LloydsLink CHAPS credit transaction code  

    LloydsLink CHAPS credit transaction code

    Commercial Banking Online CHAPS credit transaction code  

    Commercial Banking Online CHAPS credit transaction code

    Changes to Bacs Single narratives

    Debit narratives

    The ‘DR’ reference on line one of the narrative will no longer be used. The Remitter Reference on line two has been reduced from 18 to 16 characters.

    LloydsLink Bacs Single debit transaction narrative  

    LloydsLink Bacs Single debit transaction narrative

    Commercial Banking Online Bacs Single debit transaction narrative  

    Commercial Banking Online Bacs Single debit transaction narrative



    The transaction code for Bacs Single debits will change from ‘D/D’ to ‘DIRECT DEBIT or BACS PAYMENT’.

    LloydsLink Bacs Single credit transaction code  

    LloydsLink Bacs Single debit transaction code

    Commercial Banking Online Bacs Single debit transaction code  

    Commercial Banking Online Bacs Single debit transaction code

    Credit narratives

    The transaction code for Bacs Single credits will change from ‘BGC’ to ‘BACS PAYMENT’.

    LloydsLink Bacs Single credit transaction code  

    LloydsLink Bacs Single credit transaction code

    Commercial Banking Online Bacs Single credit transaction code  

    Commercial Banking Online Bacs Single credit transaction code

    Changes to Bacs Multiple narratives

    Bacs Multiple debit narratives

    The ‘DD’ reference on line one of the narrative will no longer be used. The Remitter Reference on line two has been reduced from 18 to 16 characters.

    LloydsLink Bacs Multiple debit transaction narrative  

    LloydsLink Bacs Multiple debit transaction narrative

    Commercial Banking Online Bacs Multiple debit transaction narrative  

    Commercial Banking Online Bacs Multiple debit transaction narrative



    The transaction code for Bacs Multiple debits will change from ‘D/D’ to ‘DIRECT DEBIT or BACS PAYMENT’.

    LloydsLink Bacs Multiple debit transaction code  

    LloydsLink Bacs Multiple debit transaction code

    Commercial Banking Online Bacs Multiple debit transaction code  

    Commercial Banking Online Bacs Multiple debit transaction code

    Changes to Bank Giro Credit narratives

    Bank Giro Credits

    The transaction code for Bank Giro Credits will change from ‘CR’ to ‘COUNTER DEPOST’.

    LloydsLink Bank Giro Credit transaction code  

    LloydsLink Bank Giro Credit transaction code

    Commercial Banking Online Bank Giro Credit transaction code  

    Commercial Banking Online Bank Giro Credit transaction code

    Branch withdrawals

    The transaction code for branch withdrawals will change from ‘DR’ to ‘COUNTER WITHDRAWAL’.

    LloydsLink branch withdrawal transaction code  

    LloydsLink branch withdrawal transaction code

    Commercial Banking Online branch withdrawal transaction code  

    Commercial Banking Online branch withdrawal transaction code

    Changes to charges narratives

    Charges

    The transaction code for Charges will change from ‘DR’ to ‘MISCELLANEOUS’.

    LloydsLink charges transaction code  

    LloydsLink charges transaction code

    Commercial Banking Online charges transaction code  

    Commercial Banking Online charges transaction code

    Refund of charges

    The transaction code for refund of charges will change from ‘CHGS’ to ‘MISCELLANEOUS’.

    LloydsLink refund of charges transaction code  

    LloydsLink refund of charges transaction code

    Commercial Banking Online refund of charges transaction code  

    Commercial Banking Online refund of charges transaction code

    Credit interest

    The transaction code for credit interest will change from ‘CR’ to ‘INTEREST GROSS’.

    LloydsLink credit interest transaction code  

    LloydsLink credit interest transaction code

    Commercial Banking Online credit interest transaction code  

    Commercial Banking Online credit interest transaction code

    Debit interest

    The transaction code for debit interest will change from ‘INT’ to ‘OVERDRAFT INTEREST CHARGES’.

    LloydsLink debit interest transaction code  

    LloydsLink debit interest transaction code

    Commercial Banking Online debit interest transaction code  

    Commercial Banking Online debit interest transaction code

Lloyds Bank plc. Registered office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at www.fca.org.uk under the Firm Registration Number 119278.

We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all Business customers will be covered.