• Guidance: how to update CHAPS payment templates

    Updating CHAPS payment templates

    Please click here to find out how to update a payment template.

    Step by step guide

    Corporate Online

    If you want this payment template to be automatically moved to Commercial Banking Online, you may need to make changes to the following:

    1. Debit Account Number
    2. Beneficiary Account Name
    3. Beneficiary Sort Code
    4. Beneficiary Account Number
    5. IBAN

    Figure 1. Changes to be made to a CHAPS payment template

    Number (see screenshot)

    Field name in Corporate Online

    Change to this field in Commercial Banking Online

    Impact

    Action required

    1

    Debit Account Number

    A mandatory field to contain the sort code and account number of the account that is being debited.

    The debit account must be an open Lloyds Banking Group account.

    The payment template will not move over if the sort code and account number are not populated.

    Ensure the sort code and account number are populated with an open Lloyds Banking Group account.

    2

    Beneficiary Account Name

    A mandatory field that cannot exceed 35 characters.

    If no data is present the template will not be moved over.

    Any values over 35 characters will be removed automatically.

    Ensure the field is populated and is 35 characters or fewer.

    3 and 4

    Beneficiary Sort Code and Account Number

    The sort code must be 6 digits.

    The account number must be 8 digits.

    The sort code and account number must be for a valid account and the beneficiary bank must be a valid Real Time Gross Settlement Clearing Participant.

    These fields are mandatory if you have not given an IBAN.

    Complete a valid sort code and account number for a beneficiary without an IBAN.

    5

    IBAN

    The IBAN field is mandatory unless the sort code and account number fields are populated.

    IBANs must be valid, meaning:

    • The first two characters must be GB.
    • The length must be between 15 and 34 characters.
    • It cannot contain non-alphanumeric characters.

    The beneficiary bank must be a valid Real Time Gross Settlement Clearing Participant.

    The template will not move over without a valid IBAN or sort code and account number combination.

    Ensure the Beneficiary Sort Code and Account Number OR the IBAN field is populated and meet the specified criteria.

Lloyds Bank plc. Registered office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at www.fca.org.uk under the Firm Registration Number 119278.

We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all Business customers will be covered.