• Your activity checklist

    We are moving your information into Commercial Banking Online. Most of this will be done automatically however there are certain things you will need to do to make sure the information we move is accurate. The stages below guide you through what you’ll need to do.

  • Computer set-up

    Commercial Banking Online has different operating system and browser requirements. We have created a tool which will check if your computer and internet browsers will be compatible.

    Check your systems are compatible


    You may need to update your contact details and make some changes to permissions for your users and administrators to make sure you have the correct set-up when you move to Commercial Banking Online.

    Learn more


    Information about changes to your accounts.

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    Any payments requiring more than six approvers will not be moved over to Commercial Banking Online.  

    Learn more

    Ready to move

    A reminder of what needs to be done before you move to Commercial Banking Online.

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    Day one

    What to expect when you log in to Commercial Banking Online for the first time.

    Learn more

      • We work hard to help protect you from fraud. During this transition period it is particularly important to think about security and to be aware of fraud, as the system will be new to you.
      • We will never phone or email you asking for your full password, PIN, or reader codes. If you receive unusual phone calls or emails, or have concerns about any other activity, please contact our helpdesk on the number below (Get in touch).

Lloyds Bank plc. Registered office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at www.fca.org.uk under the Firm Registration Number 119278.

We subscribe to The Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all Business customers will be covered.