System Requirements - Compatibility



  • Commercial Banking Online is fully compatible with the operating systems and internet browsers listed below. Older versions may work, but we advise you not to use them.

     

    Operating Systems:

    Windows 7 – 10, for optimal security and protection we advise all users should access CBO utilising Windows 8 and above

    Mac OS X 10.7 (Mountain), for optimal security and protection we advise all users should access CBO utilising Mac OS X 10.8 (Mountain Lion)

    Browsers Supported:

    Internet Explorer 11+

    Microsoft Edge 25+

    Google Chrome v51+

    Firefox 47+

    Safari 9+

    Screen Resolution:

    CBO has been designed to work optimally at a screen resolution of 1366 x 768 and above. Other screen resolutions will work, however users may be presented with additional scroll bars in order to navigate across some screens.

    We may not be able to help you if...
     

     
    • You are experiencing issues while using an operating system that is pre-release, beta, experimental or considered end-of-life by its manufacturer.
    • You are using beta or other alternative open source build versions of the supported browsers.



Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.