User information

  • Account activation
  • Logging in and out
  • Your user details
  • Views, actions and notifications

Account activation

  • Find help on activating your Commercial Banking Online user account. You must activate your user account before you can start using your Commercial Banking Online service. If you’re a Primary Administrator, you need to activate your user account in a different way from other users.

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Logging in and out

  • Find help on logging in and out of Commercial Banking Online. Log in to view and manage your organisation's accounts and payments. Once you've finished all the tasks you need to perform, log out of Commercial Banking Online to protect your security.

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    Here are the most popular help topics about logging in and out.

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Your user details

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    Here are the most popular help topics about your user details.

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Views, actions and notifications

  • Find help on views, actions and notifications in Commercial Banking Online. Change the homepage you see when you log in. Manage your notifications so you can see at a glance what actions you need to take. Manage your quick actions so you have instant access to those actions you commonly take.

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    Here are the most popular help topics about view, actions and notifications.

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    Make sure you are prepared for the latest online security scam

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.