What special characters are supported?

  • Special characters that can be included in payment details are listed below by payment type

    Faster Payment Service

     

    Payment Fields

     Characters Supported

     [character]

    All Account Number and Sort Code fields

    [0-9] [ - ]

    Amount

    [0-9] [ . ]

    Beneficiary Name

    (18 characters max)

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ & ] [ - ]

    [ . ] [ / ] [ ‘ ]

    Beneficiary Reference

    (18 characters max)

     

    [ A-Z ] [ a-z ] [ 0-9 ]

     [Spaces] [ & ] [ - ]

    [ . ] [ / ]

    Additional Reference Data

    [&] [-] [ . ]

     [ , ] [ / ] [ @ ] [ () ]

     [ : ] [ “ ] [ ? ] [ ! ] [ ’ ] [ * ]

    End to End Ref

    [&] [-] [ . ]

    [ , ] [ / ] [ @ ]

    [ () ] [ : ] [ “ ] [ ? ]

    [ ! ] [ ’ ] [ * ]

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    BACS

     

    Payment Fields

     Characters Supported

     [character]

    All Account Number & Sort Code Fields

    [0-9] [ - ]

    Debit Account Reference

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ / ] [ . ] [ & ] [ - ]

    Amount

    [0-9] [ . ]

    Beneficiary Name

    (18 characters max)

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ & ] [ - ]

    [ . ] [ / ] [ ‘ ]

    Beneficiary Reference

    (18 characters max)

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ & ] [ - ] [ . ] [ / ]

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    Inter account transfer

     

    Payment Fields

    Characters Supported

    [character]

    All Account Number and Sort Code fields

    [0-9] [ - ]

    Amount

    [0-9] [ . ]

    Debit Account Reference

    (16 characters max)

    [ A-Z ] [ a-z ] [ 0-9 ]

     [Spaces] [ - ] [ . ]

    [ / ]  [ , ] [ () ] [ : ] [ ? ]

    Beneficiary Reference

    (18 characters max)

     

    [ A-Z ] [ a-z ] [ 0-9 ]

     [Spaces] [ & ] [ - ]

    [ . ] [ / ]

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    CHAPS

     

    Payment Fields

    Characters Supported

    [character]

    All Account Number and Sort Code fields

    [0-9] [ - ]

    Amount

    [0-9] [ . ]

    Beneficiary Name

    (18 characters max)

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ & ] [ - ] [ . ] [ , ] [ / ] [ () ] [ : ]

    [ ? ] [ ’ ]

    Beneficiary Address

    (35 characters max, 2 lines)

     

    [&] [-] [ . ] [ , ] [ / ]

    [ @ ] [ () ] [ : ]

    [ “ ] [ ? ] [ ! ] [ ’ ] [ * ]

    Beneficiary Reference

    (35 characters max, 4 lines)

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ & ] [ - ] [ . ] [ / ]

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    International Payments

     

    Payment Fields

    Characters Supported

    [character]

    All Account Number and Sort Code fields

    [0-9] [ - ]

    Amount

    [0-9] [ . ]

    Debit Account Reference

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ - ] [ . ] [ / ] [ , ] [ () ] [ : ]

    [ ? ] [ ’ ]

    Beneficiary Name

    (18 characters max)

    [ A-Z ] [ a-z ] [ 0-9 ]

     [Spaces][ & ] [ - ] [ . ] [ , ] [ / ]

     [ () ] [ : ] [ ? ] [ ’ ]

    Beneficiary Address (35 characters, 2 lines)

    [ A-Z ] [ a-z ] [ 0-9 ]

    [Spaces] [ - ] [ . ] [ , ] [ / ]

     [ () ] [ : ] [ ? ] [ ’ ]

    Beneficiary Reference

    (35 characters max, 4 lines)

    [ A-Z ] [ a-z ] [ 0-9 ]

    [Spaces] [ - ] [ . ] [ , ] [ / ]

     [ () ] [ : ] [ ? ] [ ’ ]

    Reason for Payment

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ - ] [ . ] [ , ] [ / ]

     [ () ] [ : ] [ ? ] [ ’ ]

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    Euro

     

    Payment Fields

    Characters Supported

    [character]

    All Account Number and Sort Code fields

    [0-9] [ - ]

    Amount

    [0-9] [ . ]

    Debit Account Reference

     

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ - ] [ . ] [ / ] [ , ] [ () ] [ : ]

    [ ? ] [ ’ ]

    Beneficiary Name

    (18 characters max)

    [ A-Z ] [ a-z ] [ 0-9 ]

     [Spaces] [ & ] [ - ] [ . ]

    [ , ] [ / ] [ () ] [ : ]

    [ ? ] [ ’ ]

    Beneficiary Address (35 characters, 2 lines)

    [&] [-] [ . ] [ , ]

    [ / ] [ @ ] [ () ]

    [ : ] [ “ ] [ ? ] [ ! ] [ ’ ] [ * ]

    Beneficiary Reference

    (35 characters max, 4 lines)

    [ A-Z ] [ a-z ] [ 0-9 ] [Spaces]

    [ & ] [ - ]

    [ . ] [ / ]

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Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.