I want to download a payments import template

  • We have created a number of payments import templates that you can use to import batch payments into Commercial Banking Online. To download a template, just click on the name of the template you require below and use your browser’s options to save the template to an appropriate place.

    If you can’t download the template you want, first try asking a colleague to see if they can download it for you. Alternatively, ask for Administrator for more help.

    If you’re a Primary Administrator, please call us on 08082 021 (+44 1264 839 415 from a mobile or outside the UK), Monday to Friday, 7:30am – 6:00pm. Please have your Telephony PIN ready when you call so we can verify your identity.

    If you do not remember your Telephony PIN or your PIN is not currently active, please contact another Administrator to reset your PIN. Alternatively, complete the Credentials Reset form, available from your Client or Relationship Manager.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.