Create a BACS payment

    1. From the Manage payments section page , select Create payment to display the Create payment screen


    2. If you want to create a payment based on an existing payment, select Create from existing > Individual payment and enter the name of the Bacs payment you want to use in the box on the right or click Search icon to search for and select the payment you want.

      If you want to create a payment based on an existing template, select Create from existing > Template and enter the name of the Bacs template you want to use in the box on the right or click Search icon to search for and select the template you want.

      If you want to create a free-form payment select Bacs Payment from the drop down list in Payment type.
    3. In the Debit account information section enter the following information:

      Bacs_debit

      • Account number – Enter the sort code and account number of the account you want to make the payment from or click Search icon to search for and select the account.
      • Value date – Enter the date that the payment will be received by the beneficiary or click Calendar icon(1) and select the date from the calendar.
      • Debit account reference (optional) – Enter a reference to identify this payment in your statement.
      • Account name – The name of the registered account. This field will be pre-populated once you select the account number.
      • Friendly name – The name of the account used to identify it in Commercial Banking Online. This field will be pre-populated when the account number is selected
       
    4. In the Beneficiary information section enter the following information:

      For a single beneficiary 

      Bacs_bene

      In the Beneficiary reference section:
      • Amount – Enter the amount to credit to your beneficiary.
      • Currency code – This display the currency in which the payment is made, it will be pre-populated with GBP.
      • Hold – If you want to hold (temporarily stop) a payment for a specific beneficiary, you should reduce the payment field to £0.00 and ensure the Hold box is ticked. This will ensure that no payments are released till the hold button is un-ticked. When you want to commence payments, input the value and remove the tick from the hold box.
      • Beneficiary name – Enter the name of the beneficiary or click Search icon to search for and select a beneficiary from the Beneficiary Library.
      • Sort code - Enter the sort code of the beneficiary’s bank or click Search icon to search for and select the beneficiary’s bank sort code. This information will have been automatically added if you have chosen a beneficiary from the Beneficiary Library.
      • Account number – Enter the beneficiary’s account number. This information will have been automatically added if you have chosen a beneficiary from the Beneficiary Library.
      • Bank ID – This will be automatically completed when you enter the sort code.
      • Beneficiary reference – Enter the reference that will appear in the beneficiary’s statement
      Exclamation mark

      For your security, please check the beneficiary account details for each payment, even if you are using an existing payment or template.


      If you have access to the Beneficiary Library, you can save the details of any new beneficiaries you add to the payment or save changes you’ve made to existing beneficiaries using the Beneficiary Library section. Any changes to a beneficiary record or new entries to the Beneficiary Library will need to be approved before you can submit the payment.
      • Do not update beneficiary record – Select this option so that existing beneficiary details are not updated, or that new beneficiary details are not added to the Beneficiary Library. This is the default option.
      • Add beneficiary record – Select this option to add the beneficiary details as a new record in the Beneficiary Library. After selecting click Update Beneficiary Library.
      • Update beneficiary record – Select this option to save any changes to an existing beneficiary record in the Beneficiary Library. After selecting click Update Beneficiary Library.


      Exclamation mark

      For your security, we recommend that any changes to the beneficiary record is required to have a separate approval by another user.



      For multiple beneficiaries

      Multi_bacs

      There are two ways to credit multiple beneficiaries in the one transaction:
      • Single entry view: Add a beneficiary’s details one at a time in the same manner as you would for a Single beneficiary, by clicking Add Another Beneficiary. You can look though the beneficiaries you have added by clicking View Next Beneficiary and View Previous Beneficiary.
      • Multiple entry view: Click Multiple Entry View and add beneficiaries directly into the grid. Click Beneficiary Name Lookup to select the beneficiary from the Beneficiary Library. To return to single entry click Single Entry View on the far right of the grid.
      • Hold – If you want to hold (temporarily stop) a payment for a specific beneficiary, you should reduce the payment field to £0.00 and ensure the Hold box is ticked. For example, if you have created a multiple Bacs payment for 10 beneficiaries, you should reduce the payment field to £0.00 on these beneficiaries and ensure you tick the Hold box for them. When you want to commence payments, input the value and remove the tick from the Hold box.

      Exclamation mark

      For your security, we recommend that you check the beneficiary details are correct before submitting the payment.



    5. When you’re ready, submit the payment for approval.Once the payment has been submitted the following ID’s will be generated:

      Client Payment ID – this is an internal payment ID for your own reference

      Bank Payment ID – this ID will be required by the helpdesk to assist with any queries relating to the payment



      If you’re not ready to submit the payment yet, save the payment as a draft for now.

      If you want to remove all the details you have entered and start the payment again click Reset or click Cancel to return to the Payment management screen.
     

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.