My file has failed to import


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    There are many reasons why your payment import may fail, such as the file having the same name as a previous import or data being incorrectly formatted. To find out why your import has failed go to the Import History screen from within the Manage Payments screen and click on the file name to reveal the Import Summary Report.

    This will provide details of the error that was encountered when uploading your file.

    After fixing the error and updating the name on your import file (to make it unique) you can try to upload the file again. 


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Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

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