What are the available notifications?

  • Your notifications bar shows you at a glance what actions you need to take, or what actions have been taken, in Commercial Banking Online. Clicking on a notification takes you directly to the screen where you can take action on that notification or view the actions already taken in Commercial Banking Online.

    There’s a wide variety of notifications you can add to your notifications bar, depending on the Roles currently assigned to you in Commercial Banking Online.

     

    Payments notifications

    Payments notifications will be available only to users who have payments and cash management Roles assigned to them.

    Payments rejected changesThis notification shows the number of payments that have been rejected by payment approvers in Commercial Banking Online. Only rejected payments from the current day will be displayed in the notifications.
    Payments changes awaiting approvalThis notification shows the number of payments that are awaiting approval by payment approvers in Commercial Banking Online from the current day.
    Payments that need live FX ratesThis notification shows the number of payments that need live foreign exchange rates in Commercial Banking Online from the current day.
    Payments approved changesThis notification shows the number of payments that have been approved by payment approvers in Commercial Banking Online. Only approved payments from the current day will be displayed in the notifications bar.

     

    Back to top

    User changes notifications

    User changes notifications will be available only to users who have administrative Roles assigned to them.

    Users rejected changesThis notification shows the number of user changes, including user creation, user reactivation and deletion and user details changes which have been rejected or cancelled by Administrators in Commercial Banking Online. Rejected or cancelled user changes will be displayed in the notifications bar for a period of 24 hours.
    Users changes awaiting approvalThis notification shows the number of user changes, including user creation, user reactivation and deletion and user details changes, which are awaiting approval by Administrators in Commercial Banking Online.
    Users approved changesThis notification shows the number of user changes, including user creation, user reactivation and deletion and user details changes, which have been approved by Administrators in Commercial Banking Online. Approved user changes will be displayed in the notifications bar for a period of 24 hours.

    Back to top

    Invoice changes notifications

    Invoice changes notifications will be available only to Primary Administrators.

    Invoice RedThis notification shows the number of invoice changes which have been rejected or cancelled by Administrators in Commercial Banking Online. Rejected or cancelled invoice changes will be displayed in the notifications bar for a period of 24 hours.
    Invoice AmberThis notification shows the number of invoice changes which are awaiting approval by Administrators in Commercial Banking Online.
    Invoice GreenThis notification shows the number of invoice changes which have been approved by Administrators in Commercial Banking Online. Approved invoice changes will be displayed in the notifications bar for a period of 24 hours.

     

    Back to top

    Security Device Changes Notifications

    Security device changes notifications will be available only to users who have administrative Roles assigned to them.

    Security Device RedThis notification shows the number of security card status changes, including reactivation and cancellation of security cards, which have been rejected or cancelled by Administrators in Commercial Banking Online . Rejected or cancelled security card status changes will be displayed on the notifications bar for a period of 24 hours.
    Security Device AmberThis notification shows the number of security card status changes, including reactivation and cancellation of security cards, which are awaiting approval by Administrators in Commercial Banking Online.
    Security Device GreenThis notification shows the number of security device status changes, including reactivation and cancellation of security cards, which have been approved by Administrators in Commercial Banking Online. Approved security card status changes will be displayed in the notifications bar for a period of 24 hours.

     

    Back to top

    Security credential notifications

    Security credential notifications will be available only to users who have administrative Roles assigned to them.

     

    Security Card RedThis notification shows the number of security credential changes which have been rejected or cancelled by Administrators in Commercial Banking Online . Rejected or cancelled security credential changes will be displayed in the notifications bar for a period of 24 hours.
    Security Card AmberThis notification shows the number of security credential changes which are awaiting approval by Administrators in Commercial Banking Online.
    Security Card GreenThis notification shows the number of security credential changes which have been approved by Administrators in Commercial Banking Online. Approved security credential changes will be displayed in the notifications bar for a period of 24 hours.

     

    Back to top

    Replacement orders notifications

    Replacement orders notifications will be available only to users who have administrative Roles assigned to them.

    Reorders RedThis notification shows the number of replacement orders which have been rejected or cancelled by Administrators in Commercial Banking Online. Rejected or cancelled replacement orders will be displayed on the notifications bar for a period of 24 hours.
    Reorders AmberThis notification shows the number of replacement orders which are awaiting approval by Administrators in Commercial Banking Online.
    Reorders GreenThis notification shows the number of replacement orders which have been approved by Administrators in Commercial Banking Online. Approved replacement orders will be displayed in the notifications bar for a period of 24 hours.

     

    Back to top

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.