My notifications are out-of-date

  • First, check the time your notifications were last automatically updated at the bottom of your notifications bar.

     Update your notifications

    If they haven’t automatically updated for a long time, try manually updating your notifications by clicking  Refresh icon.

    Next, check whether your Internet connection is still working.

    Next, check whether this is a temporary issue. Try logging out of Commercial Banking Online and logging back in. Check your notifications to see if they’ve now updated.

    Next, check our Service messages page for any known Commercial Banking Online service issues that have been reported. 

    If no issues have been reported, please contact your Administrator for more help.

     

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.