I want to log in to Commercial Banking Online

  • Before you can log in and use Commercial Banking Online, you first need to activate your Commercial Banking Online user account.

    Logging in to Commercial Banking Online is simple. All you need do is go to Commercial Banking Online, follow the on-screen instructions and have your Security device and Security card PIN ready to authenticate your identity.

    1. Display the Commercial Banking Online Login screen.


       

    2. Enter your username. - If you’ve forgotten your username, you can request a username reminder to be sent to you.
    3. Enter your password. - If you’ve forgotten your password, please contact your Administrator and ask them to reset your password. If you’re a Primary Administrator, please call the Commercial Banking Online Helpdesk.
    4. Click Login to authenticate your identity and complete your login.
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  • Once you have authenticated your identity, you’ll be logged in to Commercial Banking Online.

    • If your password has recently been reset or has expired, we will ask you to change your password before completing your login.
    • If your Telephony PIN has recently been reset, we will ask you to change your Telephony PIN before completing your login.
    • If you recently changed your Commercial Banking Online registered email address, we will ask you to verify your new email address before completing your login.

    When you have finished using Commercial Banking Online, remember to log out.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.