Check the fraud profile of an item

  • You can view the fraud details of an individual item, and images when available. Details could include: images of other items for that account, account details including number of cheques, number of frauds, etc.

    1. To view the details, click on the 'Kappa' icon. (Kappa is Lloyds Bank’s automated fraud detection tool).
    2. To remove the details from the screen click on the arrow(s) on the right of the details/ image.

    Kapp 19  Feb

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.