Approve decisions

  • The approval icons will only be available for users with the appropriate user profile. NB. ‘Super Users’ & ‘Combined Processing Role Users’ - You can only carry out approvals on items where you did not make the initial decision.

    Approve a Decision

    Approve the decision by clicking on the tick Green tick – this will change the ‘Status’ field to ‘Completed’. Please note, there is no way to reverse your decision once you have submitted it.

    Reject a Decision

    Reject the decision by clicking on the cross Red cross - this will revert the status to the previous status (i.e. 'Pay Decision' or 'Kappa Decision') and remove the decisioner details. The item will therefore appear as at the start of the processing day in the decision queue, and be available to any authorised user to make a new decision.

    Approve decisions

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Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

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Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.