Search

    1. The ‘Search’ tab will allow you to search the archive for items. This will reflect information held in the Image Clearing System (ICS) Image Archive and will be restricted to information relevant to your business (i.e. remitted by the agency or an incoming credit/debit for the agency). Please note, there is a cost associated with this functionality on the screen.
       
      Upon opening the screen, no results will be displayed. The ‘Search’ button will be enabled when one or more search criteria has been entered, one of which must be the item date.
    2. In this area the possible search criteria options are:
      • Date of Work (range from/to)
      • Unique item identifier
      • Workflow status (dropdown list to allow filtering of current in-clearing / out-clearing or historic)
      • Submission channel

      Search archive
    3. Debit/Credit Search Options:
      • Item amount
      • Item reference / serial
      • Item sort code (range from/to)
      • Item account number
      • Item status (dropdown list – paid / unpaid)
       
    4. Transaction set identifier:
      • Item identifier
      • Transaction identifier
       
    5. Click ‘Search’ to activate your search
    6. Click ‘Clear Search’ to begin a new search

     

    Please note that clicking an ‘enabled’ Kappa icon within a result on the Search screen will not display the Kappa/fraud profile. This is because the Kappa service will only return the fraud profile if there are suspect frauds received today for the sort code and account number given. You can view the Kappa profile of items currently in in-clearing on the Incoming Debits and Credits screens.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.