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  • If you’ve tried searching for the user and nothing matches the search terms you entered or you can’t see what you want in the search results, click Search again to try another search. Try entering fewer search terms to get more search results. 

    Alternatively, try a wildcard search

    If you still can’t find the user you’re looking for, check with the other Administrators in your organisation to confirm that that the user hasn’t been deleted. 

    If you have spoken with the other Administrators and established that the user should still have access to Commercial Banking Online, please call the Commercial Banking Online Helpdesk.

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Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.