What are Roles?



  • A Role is a set of entitlements that decides what a user can see or do in Commercial Banking Online. In order for a user to be able to perform any tasks or view any information in Commercial Banking Online, they must be assigned at least one Role.

    You can create your own Roles but to get you up and running quickly, Commercial Banking Online comes with three pre-determined roles.

     

    Audit Role

    All Payments Role

    Statement Role

     

     

    How Roles work 

    • Roles need to be provided by the Bank or created or before they can be assigned to users.
    • One Role can be assigned to multiple users.
    • One user can be assigned multiple Roles.
    • The Roles assigned to a user will determine which permissions and landing pages are available to them.




      In the example below, the company has:


      - 2 accounts (Account 1 = Acc# 12345678, Account 2 = Acc# 87654321)
      - 7 users: 1 administrator, 2 users who create payments, 4 users who approve payments
      - The user wants:
      - 1 user to perform all the administrative tasks on Commercial Banking Online
      - 1 user to create all payments on account 12345678
      - 2 users are required to approve all payments on account 12345678
      - 1 user to create all payments on account 87654321
      - 2 users are required to approve all payments on account 87654321

      Roles the client has set-up on Commercial Banking Online - 4 roles:

      o AUDIT1
      o CREATOR1
      o CREATOR2
      o APPROVER1
      o APPROVER2



       

       

      ROLE

      How was the role created and assigned?

      Summary of role function

      AUDIT1

      This role is created by copying the pre-defined Audit role, naming it PAYAUDIT and adding both accounts in the Account settings.

       

      This role was created and assigned by the Primary Administrator

       

      Users with this role should also have a copy of the Audit (User and Security) role

      Users with this role will have access to the following reports:

      Payment audit trail

      Template audit trail

       Import summary

       

       Beneficiary Library Audit

       Security Audit

       Panels Audit (panel clients only)

      CREATOR1

      This role is created by copying the pre-defined PAYMNT role, naming it CREATOR1 and selecting account 12345678

       

       

       

      This role was created and assigned by the Primary Administrator

       

      Users with this role will be able to create payments (for all payment types) on account 12345678 but will not be able to approve them.

      CREATOR2

      This role is created by copying the pre-defined PAYMNT role, naming it CREATOR2 and selecting account 87654321

       

      This role was created and assigned by the Primary Administrator

       

      Users with this role will be able to create payments (for all payment types) on account 87654321 but will not be able to approve them.

      APP1

      This role is created from blank by clicking “create role”, naming it APP1 and setting the entitlements as:

      select account 12345678

      tick next to “approve” under each payment type.

      Under Global Settings, update the votes (if a votes set up, if panels this is set at 1), and include any transaction, batch or daily limits.

       

      This role was created and assigned by the Primary Administrator

      Users with this role will be able to approve payments (for all payment types) on account 12345678 but will not be able to create them.

      APP2

      This role is created from blank by clicking “create role”, naming it APP2 and setting the entitlements as:

      select account 87654321

      tick next to “approve” under each payment type.

      Under Global Settings, update the votes (if a votes set up, if panels this is set at 1), and include any transaction, batch or daily limits.

       

      This role was created and assigned by the Primary Administrator

      Users with this role will be able to approve payments (for all payment types) on account 87654321 but will not be able to create them.


    Role assignment and what the user will be able to do

     

    User
    Roles assigned to user
     
    What the user can do
     
    User 1

    Primary Administrator

    Audit

    Audit 1


    Create and edit Users

    Run user and security device audit reports

    Run Payment reports
    User 2
    CREATOR1
    Create payments for all payment types on Account 12345678
    User 3
    APP1 Approve payments for all payments types on Account 12345678
    User 4
    APP1 Approve payments for all payment types on Account 12345678
    User 5
    CREATOR 2
    Create payments for all payment types on Account 87654321
    User 6
    APP2 Approve payments for all payment types on Account 87654321
    User 7
    APP2 Approve payments for all payment types on Account 87654321

     

     

    Key points 

     

     In the above example no single user can create and approve payments 


    F&S iconFor your security, and to help protect against fraud, we strongly recommend that you avoid assigning a user a Role or combination of Roles that gives them entitlements to both create and approve payments. If you want a Role to be able to both create and approve payments, but not approve a payment the user has created do not select the Approve Own entitlement. 

     If you want 2 or more users to approve a payment:

    • For Votes clients: the APPROVER role must have less than 6 votes for example roles APP1 and APP2 can have 3 votes each so that 2 people are required to approve a payment. For more details about votes visit the section “What are votes?”
    • For Panel clients: the number of users to approve a payment is managed through Panel Profiles and Panel Profile assignments. Users who can approve a payment must have a role with the Approve entitlement ticked on. For more details about panels visit the section “What are panels?”

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