I can't modify a pre-defined Role

  • We recommend against modifying the pre-defined Roles, instead you should create a copy of the Role which you can then modify and assign to users. For more information, see our section on copying and modifying a predefined Role.

    If you’re unable to create a copy of the one of the pre-defined roles, check with another administrator to see if they can copy and modify the pre-defined Role on their Role Maintenance screen. If they can copy and modify the Role and you can’t, you may not have the correct permissions assigned to you that entitle you  to take action on Roles.

    If you believe you should be able to create or modify Roles, please contact your Primary Administrator. If you are a Primary Administrator, please contact the Commercial Banking Online Helpdesk.

     

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.