I Want to Edit a User

    1. If you hover next to a user’s name, you will see a box pop up
    2. Click ‘Edit user’ and make the changes you require (see following screenshot)
    1. If you want to assign new roles to the user, click on ‘Agency Portal’. Once you have selected this box the list of roles will open up, allowing you to assign a new role as you do when you create a new user.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.