I can't rename an approver type

  • First, check whether your organisation uses votes payments approval or panel payment approval in Commercial Banking Online. 

    Next, check with another Administrator to see if they can rename approver types on their Panel Approver Types screen. If they can rename approver types and you can’t, you may not have the appropriate Role assigned to you to take action on approver types.

    If you believe you should be able to rename approver types, please contact your Primary Administrator. If you are a Primary Administrator, please contact the Commercial Banking Online Helpdesk. 


Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 020 7626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.